Need help with GYME? We're here.
Is GYME free?
GYME starts with a 7-day free trial of GYME Pro, with full access and nothing charged today. After the trial you can continue with an Annual or Monthly subscription, or a one-time Lifetime purchase. If you installed GYME before version 1.3.0, your existing free access stays as it is.
How does the free trial work?
You get 7 days of full access to GYME Pro. If you do nothing, the trial turns into a paid subscription at the end of the 7 days. To avoid being charged, cancel at least 24 hours before the trial ends. If you cancel during the trial, you keep access until the trial period ends. The price is shown on the subscription screen in your local currency before you start.
Do I need to create an account?
No. GYME has no accounts, no login, and no email requirement. After a short setup, you start your free trial or purchase through your Apple ID.
How do I cancel my subscription?
Subscriptions are managed entirely through your Apple ID. On your iPhone, go to Settings → [your name] → Subscriptions, select GYME, and choose Cancel Subscription. You can cancel anytime and keep access until the end of your current billing period.
What happens when my trial or subscription ends?
You will see the subscription screen where you can subscribe to continue. Your workout data stays on your device, and it is all there again once you subscribe.
I already paid. How do I restore my purchase?
On the subscription screen, tap Restore purchases. Use the same Apple ID that you used to buy. This also works after reinstalling GYME or on a new iPhone.
What is the Lifetime purchase?
Lifetime is a one-time payment with no renewals. You keep access, and you can restore it on any iPhone signed in with the same Apple ID.
Can I get a refund?
Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID, and request a refund for your GYME purchase.
Can I export or back up my workout data?
Yes. In the app’s Profile screen, in the backup section, you can export your data as a file and import it on another device. Your workout data is stored only on your device, so we recommend making a backup before switching phones or deleting the app.